Terms of service
The agreement between you and Undrhand CommV when you use undrsight. Plain-language summary first, full clauses below.
01The agreement
These Terms of Service form a binding agreement between Undrhand CommV ("undrsight," "we," "us") and the entity or individual ("Customer," "you") that registers for an account or is granted access to the undrsight platform (collectively, the "Service").
By creating an account, clicking "I accept," or otherwise using the Service, you represent that you have the authority to bind your organisation and agree to these Terms. If you do not agree, do not use the Service.
02The service
undrsight is a due-diligence workspace for M&A professionals. It ingests documents, produces AI-assisted analyses with citations, and supports collaboration across deal teams. The specific features made available depend on your plan and any order form executed between us.
We may update, improve, add or retire features over time. We will not make material degrading changes to features your plan entitles you to without reasonable notice.
03Account & access
- You are responsible for maintaining the confidentiality of your credentials, for any MFA factors you enrol, and for all activity under your account.
- You must be 18+ to create an account.
- You should enable MFA where available, especially for accounts with access to sensitive deal materials.
- Notify us without undue delay at security@undrsight.com if you suspect unauthorised access.
04Acceptable use
You agree not to:
- Upload content that you do not have the right to use, or that infringes third-party rights.
- Upload malware, attempt to reverse-engineer our infrastructure, or probe for vulnerabilities outside our published responsible-disclosure programme.
- Use the Service to build a competing product, or to benchmark the outputs of underlying LLM providers for disclosure.
- Use the Service in violation of applicable export-control, sanctions, or anti-money-laundering law.
- Attempt to bypass the isolation boundaries that separate your organisation from others on the platform.
We may suspend access on reasonable notice where we believe continued use presents a risk to the platform, to other customers, or to us. Where suspension doesn't risk those harms, we will give you an opportunity to cure first.
05Your content & ownership
You retain all rights, title, and interest in the documents and other content you upload ("Customer Content"). You grant us a limited, non-exclusive, worldwide licence to host, process, transmit, and display Customer Content solely to provide the Service to you.
We do not use Customer Content to train any AI model — ours or a sub-processor's. This commitment is reflected in our contracts with every LLM provider we use. See the Privacy policy and DPA for details.
06AI outputs
You acknowledge that (a) undrsight does not provide legal, tax, investment, or accounting advice; (b) AI outputs are informational only; and (c) you will consult appropriate qualified professionals before committing capital based on a platform-generated analysis.
07Intellectual property
We retain all rights in the Service itself, including our software, prompts, models, branding, and documentation. You receive only the rights expressly granted in these Terms. Feedback you send us is licensed to us on a perpetual, royalty-free basis — we may act on it without obligation.
08Fees & billing
The platform is currently invite-only and free for pilot customers. When paid plans become generally available, pricing will be set out on the Pricing page and in any order form executed between us. Unless otherwise stated: fees are billed annually in advance, exclusive of VAT and similar taxes, and payable within 30 days of invoice.
Late invoices may accrue statutory interest at the rate prescribed by Belgian law. We may suspend access on 15 days' notice after an invoice becomes overdue.
09Term & termination
The agreement starts when you accept these Terms and continues until terminated. Either party may terminate for material breach on 30 days' written notice if the breach is not cured in that window. Either party may terminate for convenience at the end of the then-current paid term.
On termination: (a) access to the Service ends; (b) we return or delete Customer Content in line with the DPA; (c) clauses that by their nature should survive termination do survive — IP, confidentiality, liability, indemnities, and governing law.
10Warranties & disclaimers
We warrant that we will provide the Service with reasonable skill and care, consistent with industry practice for a SaaS platform of comparable scope.
Except as expressly set out in this section, the Service is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11Limitation of liability
To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill.
Each party's total aggregate liability under these Terms is capped at the greater of (a) the fees paid by Customer to undrsight in the 12 months preceding the event giving rise to liability; or (b) EUR 1,000.
These caps do not apply to (i) breach of confidentiality, (ii) infringement of the other party's intellectual property, (iii) a party's indemnification obligations, or (iv) any liability that cannot be excluded or limited under applicable law.
12Indemnification
We will defend you against third-party claims that the Service, when used as permitted, infringes that third party's intellectual property rights, and pay damages finally awarded or agreed in settlement.
You will defend us against third-party claims arising from Customer Content, including that Customer Content violates a third party's rights.
The indemnified party must give prompt notice, reasonable co-operation, and sole control of the defence to the indemnifying party. Settlements requiring an admission or payment from the indemnified party need that party's prior consent.
13Confidentiality
Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information, but no less than reasonable care. Customer Content is Customer's confidential information.
14Data protection
Our processing of personal data on your behalf is governed by our Data Processing Agreement. Where a customer order form conflicts with the DPA, the DPA controls for data-protection matters.
15Changes to these terms
We may update these Terms from time to time. Material changes will be emailed to registered account holders at least 30 days in advance. Continued use of the Service after the effective date constitutes acceptance. If you object to a material change, you may terminate before it takes effect and receive a pro-rata refund of prepaid fees for unused time.
16Governing law & disputes
These Terms are governed by the laws of Belgium, excluding its conflict-of-laws rules. The courts of Brussels have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, except that either party may seek injunctive relief in any competent court to protect its intellectual property or confidential information.
17Miscellaneous
- Entire agreement: these Terms, the Privacy policy, the DPA, and any executed order form constitute the entire agreement.
- Severability: if a provision is unenforceable, the rest remains in effect.
- No waiver: a party's failure to enforce a right isn't a waiver of that right.
- Assignment: neither party may assign these Terms without the other's written consent, except in connection with a merger or sale of substantially all its assets.
- Notices: written notice to legal@undrsight.com (to us) or to the email associated with your account (to you) is valid service.
- Force majeure: neither party is liable for delay or failure caused by events beyond its reasonable control.
18Contact
Questions about these Terms: legal@undrsight.com.